Clinical Research Operations Management System

One Platform.
Hire to Revenue

Built by clinical research professionals

CROMS unifies every CRO operation, from AI-assisted recruitment to automated billing and invoicing, reducing repetitive manual work and helping prevent lost billable hours across the entire lifecycle.

Calculate ROI
AI-Assisted Recruitment
Onboarding
Training (LMS)
Contract
Authorize
Time & Expense
Invoice
Trusted by clinical research organizations
MedismartMedismart Atlas / PratiaAtlas / Pratia AltisAltis BpharmaBpharma ElevateElevate
1300+
Studies
1300+
Sites
1000+
End Users
1600+
Investigators
E2E
End-to-End Encrypted

Built by the professionals who run the work.

In clinical research, billable hours must be tracked quickly, accurately and verifiably across remote teams, sponsors and sites - which general-purpose HR, time or expense tools can't do alone. Because every sponsor and site runs a different system, data stays fragmented and monthly closings need manual consolidation.

CROMS was designed by the professionals who run the process - to manage this structure as a whole, with automated workflows in one workspace and no need for manual consolidation.

Time entry and expense reporting
16 hrs 1 hr
per person, per month
Measured across a 440-person operation.
Based on an internal assessment across a 440-person organization. Results may vary by configuration, workflow and operating model.

From Hire to Final Invoice -
Fully Connected

Help reduce lost billable hours. Each step feeds the next automatically, cutting duplicate entry, broken handoffs and revenue leakage.

AI assists candidate evaluation; final hiring decisions always remain with authorized professionals.
1
AI-Assisted Recruitment
AI CV analysis, video evaluation and candidate-to-study matching.
AI
2
Onboarding
System and company trainings plus mandatory SOP sign-off, so new members start ready.
3
Training (LMS)
An LMS with role- and department-based paths, refreshers and development tracks - completions and certifications tracked.
4
Contract & Assignment
The qualified person is connected to a service under a client contract, with sponsor budget and pricing in one panel
5
Authorization
Access and responsibilities are granted per role, scoped to the study and site
6
Time & Expense
Standardized time logging and AI receipt scanning per study and sponsor, feeding billing with no reconciliation
AI
7
Automated Billing & Invoicing
Time, expenses and milestones flow straight into billing, cutting manual entry and lost revenue.
AI
Always-On Platform Layer - runs across the entire lifecycle
Quality & NC Management
Non-conformities, deviations, CAPA
SOP Management
Version control, read confirmations
Task Management
Assign, track across teams
Surveys
Site selection, feedback
Customer Satisfaction
Sponsor & site feedback loops
WhatsApp + AI Bot
Tasks, approvals & updates via WhatsApp

Everything Your CRO Needs,
Built Into One System

Purpose-built modules for clinical research operations - each one connected, each one replacing a fragmented tool.

Contract Management

Full contract lifecycle: creation, approval, renewals, budget analysis and automated billing tied to timesheets.

Sponsor lifecycle & renewal alerts
Budget vs. actuals tracking
Automatic invoice generation on milestone

Work Entry & Timesheets

Standardized time tracking per study, sponsor and period - feeding billing and reducing lost billable hours.

Authorized vs. unauthorized hours reporting
Staff workload & FTE analytics
Direct pipeline to invoice generation

Expense & Payment Management

AI-powered receipt scanning, project-based expense tracking, advance management and sponsor payment flows - all in one panel.

AI receipt scan & auto-fill
Daily pending payments dashboard
Participant & site reimbursement

Training & LMS

A compliance-ready LMS with algorithm-driven retraining and built-in certification for field and office staff.

Algorithm-based retraining cycles
SCORM, video, PDF and document-based content
QR-verified certification & gap analysis
Built for compliance:
End-to-End Encrypted
GDPR Ready
21 CFR Part 11
GCP / ICH E6
GCP / ISO 9001
Smarty · Field Portal
Live
Work Entry
Expense / Advance3
Participant Registration
My Trainings2
Calibration & Kit Tracking
Task Tracker
Participant Payments

Your Entire Field Operation in One Mobile App

Smarty puts CROMS in the hands of your SC, CRA and CTA teams - iOS, Android and Web, no laptop required.

AI Receipt Scanning

Point your camera at any receipt - CROMS reads it and fills the expense form automatically.

Mobile Office

Leave requests, payroll advances, task assignments - everything your field staff needs, from their phone.

Real-Time Notifications

Study updates, pending approvals and financial balances pushed instantly - no more chasing emails.

Electronic Case Report Forms, Built for Clinical Research

Design, publish and collect eCRF data across web and mobile. Anonymous participant numbering, interim analysis and multi-format export built in.

Flexible Folder Structure

Organise forms by visit, period or group.

Anonymous Data Collection

Participants represented by assigned numbers.

Interim Analysis

Review data before the study closes.

Multi-Format Export

Export to .xls, .sav and more.

Participant Visit Form - Study EQ-3D-5LActive
Visit DateDate
Participant NumberNumeric
Mobility AssessmentSingle Select
Self-Care ScoreScale 1-5
Usual ActivitiesSingle Select
Pain / Discomfort LevelSingle Select
Investigator NotesOpen Text
AI-Powered

Build Any Form -
Without Writing a Line of Code

Describe what you need in plain language. CROMS AI builds the form structure and field types instantly - no developer required.

Natural Language to Form

Describe your form in plain text - AI builds the fields, types and structure automatically.

Integrated Task Management

Pair forms with tasks, assign owners and track completion - data collection becomes structured workflows.

Connected to the Full Platform

Forms integrate with HR, finance, study data and reporting - no siloed tools.

"Create a site initiation checklist with document upload, responsible person and completion date"
AI generating form…
AI Generated - Site Initiation Checklist
Site NameText
Responsible PersonUser Select
Protocol DocumentFile Upload
IB ReceivedCheckbox
Target Completion DateDate
StatusDropdown

Access CROMS Anywhere,
On Any Device

Field staff on mobile, management on desktop, everything synced in real time - no data gaps, no version conflicts.

iOS

Native iPhone & iPad app

App Store

Android

Full Android support

Google Play

Web

Full-featured browser access

Any Browser

PWA

Installable progressive web app

Cross-Platform

Desktop

Windows & macOS application

Win · Mac

Built for regulated clinical research

GCP / ICH E6(R3) ALCOA+ 21 CFR Part 11 GDPR KVKK

Ready to Eliminate Manual
Handoffs in Your CRO?

See the full hire-to-invoice lifecycle in a live demo - tailored to your operation.

Product tour video coming soon.